(Your statutory customer rights are not affected)
When you order we need to know your name, e-mail address, billing address, delivery address, credit/debit card number and expiry date. This allows us to process and fulfil your order and notify you of your order status. We also ask you for your telephone number(s) so that we can contact you easily if required.
We may use other companies to provide services on our behalf, including packaging, mailing and delivering purchases, answering customer’s questions’ about products or services, sending postal mail and e-mails, analysing data and processing credit card payments. We will only provide those companies the information they need to deliver the service and they are prohibited from using that information for any other purpose.
We do not sell, trade or rent your personal information to others.
We take every precaution available to us to protect your information. Only employees, our partners and any sub-contractors under contract by us are given permission to access personal information.
Although we take every attempt to ensure your personal information is secure the Internet is not a 100% secure channel for communication, therefore we cannot guarantee the security of any information you provide us or we provide you with via the internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.
We would also like to send you offers for goods or services from our company or others from time to time which we think you may find of interest. If you do not wish to receive this information, do not tick the opt-in box on our checkout page before submitting your order.
If you want to delete any cookies that are already on your computer, please refer to instructions for your file management software to locate the files or directory that stores cookies.
Information about deleting or controlling cookies is available at www.AboutCookies.org (Toysrus.co.uk is not responsible for the content of external websites. This link will open a new window).
Toys R Us Personalised Gifts only keeps cookies for the duration of your visit to our website, except where you save your login details. These details are saved to a permanent cookie so you may purchase from the site or re-visit it without having to go through the login procedure.
You have the right to cancel your account with us at any time. Any orders already placed with Toys "R" Us Personalised Gifts will be processed, charged for and despatched. In order to place a further order with us you will need to re-register on the website.